Responsible Gaming
Gambling Should Be Entertainment
At Rocket Play Online Casino, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only be enjoyed responsibly and within your means.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gambling.
Age Verification
Rocket Play Online Casino is strictly for players aged 18 years and over, or the legal gambling age in your jurisdiction, whichever is higher.
We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal gambling age in Australia, you must not gamble on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money allocated for essentials (rent, bills, groceries)
- Hiding your gambling activity or lying about time and money spent
- Feeling anxious or irritable when not gambling
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Failed attempts to reduce or control gambling
- Neglecting family, friends, work, or hobbies due to gambling
- Borrowing money or going into debt to gamble
- Experiencing mood swings related to gambling wins and losses
- Using gambling as an escape from problems or negative emotions
If you recognise any of these signs in your behaviour, please seek help immediately.
Self-Help Tools & Player Protection
Rocket Play Online Casino offers several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a specific time period
- Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Cool-Off Period: Take a break from gambling for a set period without closing your account
To access these tools, please visit your account settings or contact our customer support team.
Support Organisations & Help Services
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online - Free counselling and support for problem gambling
www.gamblinghelponline.org.au - Gamblers Anonymous Australia - Peer support and recovery programs
www.gamblersanonymous.org.au
United Kingdom
- GamCare - Free counselling and support services
www.gamcare.org.uk - GamStop - National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council - Prevention, treatment, and research
www.responsiblegambling.org
United States
- National Council on Problem Gambling - Helpline and support services
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
www.bzga.de
If You Need Help
Seeking help is a sign of strength, not weakness. If you believe you or someone close to you has a problem with gambling, please reach out to one of the support organisations listed above.
Remember: it's never too late to take action. Treatment and support are available, and recovery is possible.
For assistance with account restrictions or self-exclusion on Rocket Play Online Casino, contact our customer support team or visit your account settings immediately.